The problem: new servers take days to learn the allergens, wine pairings and dish stories well enough to sell a menu, and until they do, service quality and upsell both suffer.
What I built: a gamified, web-based quiz tool that turns menu knowledge into a fast, repeatable training loop. One engine, reconfigured with each venue's own content.
Rolled out at: 11 Barrack and Ashe in Sydney. Taking it to a second venue meant scoping their menu, loading it into the same engine and handing it to a new team: a small-scale customer implementation, done on my own time.





